Customer Service

Who We Are: Premium online fabric store selling quality fabrics by the yard. Custom drapery services available upon request.

Our Response Time

Emails & texts: Within 1 business day

Calls returned: Same or next business day

Custom service requests: Within 24–48 hours

Why Shop with Us: What We Offer

🔒 Secure Shopify Checkout
✔️ Quality Guarantee📦Shipping Across the U.S.
                                           ⭐ Trusted Rated 4.5+ by customers nationwide—see reviews

🔁Easy Returns & Quality Guarantee

We are Real People. Real Help.

Our team is here to answer questions, guide your fabric selection, and ensure your order is right the first time.

Need help quickly—text our fabric expert 803-235-9492

 


Need Addition Help & Support 

Your Account Placing Order

Tracking Order— Return

 Refund Samples

Please contact us at: Beautiful Windows Elgin
428 North Brickyard Road Columbia, SC.29223
 Office Phone: 803-865-2935 
E-mail us at: info@beautifulwindowselgin.com
Custom window‑treatment in‑home consultations are available exclusively in South Carolina, while our ready‑made drapery panels and designer fabrics ship nationwide HTTPs://beautifulwindowselgin.com/pages/make-an-appointment