Customer Service

 We're Here to Help

At Beautiful Windows Elgin, we’re committed to providing a welcoming, personalized experience. We offer a carefully curated selection of quality fabrics by the yard, along with custom drapery services tailored to your space and style.

Whether you have a question about our fabrics, need assistance with an order, or would like to learn more about our custom window treatments, we’re happy to assist you.

Our Response Times

  • Text Messages: We’ll respond within two hours during business hours.
  • Phone Calls: We’ll return your call the same business day. Calls received after 3:00 PM will be returned the next business day.
  • Email Inquiries: We’ll respond within 24 hours.

Our Mailing Address

Beautiful Windows Elgin

428 North Brickyard Road, Suite B
Columbia, SC 29223

Phone: 803-865-2935
Text: 803-235-9492
Email: info@beautifulwindowselgin.com

Showroom Hours

Tuesday–Friday: 10:00 AM–6:00 PM

Appointments Recommended

To ensure you receive our undivided attention and a personalized experience, we kindly ask that you schedule an appointment before visiting our showroom. We look forward to welcoming you and helping you find the perfect fabrics and window treatments for your space.

We look forward to helping you find beautiful fabrics and create window treatments that make your space feel uniquely yours.

Beautiful fabrics. Thoughtful service. Timeless style.